Referral Policy Referral Policy

Your insurance carrier may require you to obtain a referral before seeing a specialist. We obtain a referral for you only after an appointment has been made by you with the specialist you intend to see. Therefore, when one of our physicians requests that you to see a specialist, they will give you a list of physicians we recommend in that specialty. It is then your responsibility to call the physician you wish to see, confirm that the specialist takes your child's insurance, and if they do take your insurance, book the appointment. At that point you are to notify our office by email or phone that an appointment was made. Tell us when and with what doctor and we will process the referral, according to the directions we have in your electronic chart and the information you give us. You will need to pick up the referral from our office. We cannot email it nor fax it to the specialist. We cannot mail it to your home. Please do not call us from the specialist's office. Failure to obtain a referral will leave you at risk for payment of all charges associated with the appointment. We require 3-5 business days to process non-emergent referrals. Emergent referrals will be done on the direction of one of our physicians.

You may contact Veronica for Referral requests using the following methods: